Returns Information

Upon receipt, flowers must be cared for as per care card instructions and the longevity of the flowers depends upon consumer care and the conditions in which the product is kept. Refunds and replacements will therefore be at the discretion of Tineke Floral Designs.

In the highly unlikely event that you are not pleased with your flowers, then we ask that you please contact us as soon as possible via telephone: 01623 464 371 or 07736 472 994 so that we can resolve the matter for you.